Prescriptions

Repeat Prescriptions

If you take medicine regularly, you'll usually have a repeat prescription.

This means you can order your medicine when you need it, without having to see a GP every time.

You might be able to ask your pharmacy directly for your medicine if your GP has set this up (repeat dispensing). If not, you'll need to order your medicines through a repeat prescription from your GP surgery.

There are 3 ways to order a repeat prescription from your GP surgery:

  • using your NHS account
  • using other online services or apps
  • contacting your GP surgery

Acute Prescriptions

An acute prescription is one that you would require at onset of an illness or a prescription you may only require once or twice a year.

You may be able to get your acute prescription without having to see the doctor and in the first instance you should either call into surgery to discuss matter or put your request in writing to Reception staff.

Your request for prescription will be put to a doctor and you will be advised at our earliest convenience of the outcome to your request.

Prescription and medication queries

If you have a query regarding your prescription, please telephone the Practice after 11am, Monday to Friday, on 01942 367297 and your prescription query will be dealt within 48 working hours.

Diazepam prescribing for Fear of Flying or Medical Procedures 01.06.2026

Fear of Flying

After careful consideration, we will no longer prescribe benzodiazepines or sedatives (such as diazepam) for patients experiencing fear of flying. Many other GP practices have adopted similar policies.

Patients sometimes request diazepam to help manage a fear of flying or to aid sleep during flights.

Initially introduced in the 1960s, benzodiazepines – such as Diazepam were considered revolutionary. However, over time it became increasingly clear that they have significant drawbacks. Short-term effects include memory impairment, reduced coordination, decreased concentration, and slower reaction times. Long-term use can lead to addiction, with withdrawal symptoms such as seizures, hallucinations, agitation, and confusion. There are also long-term risks, including impacts on cognition and balance. Unfortunately, benzodiazepines have become widely misused and are now a common drug of abuse.

Because of these issues, the use of benzodiazepines has been increasingly restricted worldwide since the 1980s and 1990s—particularly in the UK.

In the UK, Diazepam is classified as a Class C / Schedule IV controlled drug.

The following guide outlines why this medication is no longer prescribed by our practice for flying-related anxiety:

Why Diazepam Is Not Prescribed for Flying Anxiety

  • Safety Risk in Emergencies: Benzodiazepines cause delayed reaction times and slower thinking. In the event of an in-flight emergency, this could impair your ability to respond appropriately, putting your safety—and that of others—at risk.
  • Increased Risk of Blood Clots: Although Diazepam may help you fall asleep during a flight, it induces non-REM sleep, which reduces natural movement. This immobility increases the risk of blood clots (deep vein thrombosis, or DVT), particularly on flights longer than four hours. Such clots can be life-threatening.
  • Paradoxical Reactions: While Diazepam is usually sedating, a small percentage of individuals experience the opposite effect: agitation, aggression, or disinhibition. These behaviours could endanger yourself and others, and may lead to legal consequences.
  • Increased Risks with Alcohol: The combination of benzodiazepines and alcohol magnifies all the risks outlined above.
  • Guideline Restrictions: The British National Formulary (BNF) contraindicates the use of Diazepam for treating phobic states and discourages its use for short-term, mild anxiety. Prescribing against these guidelines may expose your doctor to legal liability.
  • NICE Guidance: According to NICE guidelines, medications should not be used for mild, self-limiting mental health disorders. In more significant anxiety-related conditions, benzodiazepines, sedating antihistamines, or antipsychotics are also not recommended.
  • Legal Risks Abroad: In some countries, including parts of the Middle East, it is illegal to import benzodiazepines. They may be confiscated, and you could face legal repercussions.
  • Workplace Drug Testing: Diazepam remains in your system for an extended period. If your employment involves drug testing, you could fail a test after taking it.
  • Link to Dementia: Long-term benzodiazepine use has been associated with an increased risk of developing dementia.

Alternative Support

Given the above concerns, we will no longer prescribe Diazepam for flight anxiety. Instead, we recommend either self-referral to NHS Talking Therapies (https://notts-talk.co.uk/getting-support/), Hypnotherapy or the following aviation industry-approved flight anxiety courses, which are widely accessible:

 

Please note: Flight anxiety is not covered under General Medical Services as defined by the NHS GP contract. Therefore, we are not obligated to prescribe medication for this condition.

Medical Procedures

Slag Lane Medical Centre has also decided not to prescribe diazepam or any sedative for medical procedures, including MRI scans and dental treatments.

Some patients have previously received prescriptions for sedatives like diazepam to manage anxiety or claustrophobia during these procedures. However, this practice is no longer considered safe, for the following reasons:

  • Responsibility: GPs typically do not request MRI scans, these are usually ordered by hospital teams. If anxiety prevents you from attending your scan, please speak to the requesting department, not your GP practice.
  • Inappropriate Sedation: GPs are not trained to administer procedural sedation. Administering too little sedation may be ineffective; too much may dangerously depress breathing or consciousness and lead to cancellation of the procedure. Safe sedation requires monitoring, which we cannot provide in general practice.
  • Paradoxical Effects: Diazepam can occasionally cause agitation rather than sedation, increasing risk during procedures.
  • Delays in Procedure Timing: Hospital procedures and scans are often delayed. The sedation should be provided by the clinical team conducting the scan to ensure effectiveness at the correct time.
  • Radiology Safety Guidelines: The Royal College of Radiologists has strict protocols on sedating patients for CT and MRI scans. Prescribing a sedative without on-site monitoring is considered unsafe. If complications arise and the radiology team is unaware of a sedative you’ve taken, this could be extremely dangerous.
  • Surgeon or Dentist Responsibility: If sedation is needed for dental treatment or operations (e.g., cataract surgery), it is the responsibility of the treating clinician to provide it. We do not prescribe sedatives for these purposes.

If you are concerned about undergoing a scan or procedure due to anxiety or claustrophobia, please contact the requesting department or radiology service directly.

Further Information

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Forty-eight working/office hours notice is required for repeat prescriptions, i.e. Saturday/Sunday are not counted as notice period nor is Wednesday afternoon.

When ordering a repeat prescription please provide the following details:

  • Name, address, date of birth
  • Name of the medication you require
  • Strength of medication, e.g. mg, mcg, ml etc.
  • Daily dosage, e.g. 1 tab three times a day
  • The amount required by you either in the form of the number of days supply or total quantity

Please also provide your contact telephone number in case we need to discuss the prescription request with you.
If you are requesting your repeat prescription earlier than on the date it would normally be due, please state the reason for your early request, i.e. going away on holiday.

Prescriptions are usually given for maximum of eight weeks with each issue. In some circumstances, such as with HRT/contraceptive medication, a greater supply may be agreed following consideration of the doctor.

Electronic Prescribing Service

This practice is set up for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.

To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.

For more information about electronic prescribing services.

Using your NHS App or account

You can order a repeat prescription using the NHS App or by logging into your account on the NHS website.

If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy.

You'll be able to collect your medicine in person when it's ready. Some high street pharmacies also deliver.

Order a repeat prescription using your NHS App or account

Order a repeat prescription using your SystmOnline account

We also offer an on-line ordering service for repeat prescriptions - this is called SystmOnline whereby we register your email address on the Practice Clinical IT system.

SystmOnline allows you to order repeat prescriptions (as well as book appointments, look at detailed coded medical entries in your medical records) on-line.

If you wish to learn more about SystmOnline please feel free to speak to a member of the reception team and they will be more than happy to guide you further.

https://systmonline.tpp-uk.com/2/Login?Date=20200625134142

Using other online services or apps

You can use other online services to order a repeat prescription:

  • GP online services: ask your GP surgery which service they use as you’ll need to use the same one
  • internet pharmacies: they'll ask for your name, age and GP surgery's address so they can get your prescription

You can see a list of internet pharmacies registered with the NHS and find out more about online health and prescription services.

Page last reviewed: 02 July 2026
Page created: 28 November 2022